I disagree with a rating I received.

This is purely a self-regulating function.  We do not monitor, nor validate the ratings.  Should we feel that you are being abused, we may at our discretion remove, but not change a rating.  We would only do this after proof that the Business and the Professional have tried to resolve and differences.  We may also ask for validation that a Professional actually worked for and was paid by a Business for their services.